It is Sensational Smiles’ mission to promote oral health through forming long term relationships. We highly value positive relationships with each other and those we serve and are committed to using the tools that promote positive, assertive and respectful communication. We use only the best technology and techniques that prove to benefit our patients and our practices. In good faith, we provide dental treatment with the expectation of payment for services rendered.
Under this refund policy, the payment for most services cannot be refunded because the service provided cannot be returned. Any services that would include the assistance of a dental laboratory (i.e. dentures, crowns, whitening trays, etc.) are unique to each individual patient and therefore cannot be resold, reworked, or reused for another patient. If you are unsatisfied with the services you’ve received at Sensational Smiles or together we establish that the quality of the product delivered is not good/ non-functional and we are not able to correct the problem in a reasonable manner then a refund will be considered.